Following on from last week’s forced closure due to a number of staff members testing positive for COVID-19, we are pleased to say that The Park Surgery is now partially re-opened. 

In line with NHS Test and Trace procedures, several staff members are currently self-isolating. Patient and staff safety is our top priority and self-isolation will help to protect fellow staff members, patients and members of the public. We expect this to continue to affect staffing levels for at least 2 weeks from our closure. 

As a consequence, we remain very short staffed, so we are operating a limited telephone system and ask that patients only contact us if you have an urgent medical condition that cannot wait. Please understand that there may be a significant wait for the phone to be answered, and whilst we know that this may be frustrating, and apologise for the inconvenience, our staff are working very hard to keep us open under extremely challenging conditions – we ask that you please continue to treat them with respect. 

Please DO NOT call us about the Covid Vaccination programme – information is available in the link below, and when it is your turn, you will be contacted. Thousands of people are now eligible so it will take some time, however no one will be missed. Our limited Reception team are unable to take any enquiries on this matter, and contacting us regarding this will only hinder all practice matters. 

If you have a medical emergency you can call 111 or in a life threatening situation call 999. 

The GP practice has worked closely with Public Health England to review the cases and based on the available evidence, concluded no patients were identified as contacts of the affected staff members.  

The surgery is working closely with the NHS and Public Health England, who are not recommending any patients self-isolate and are in contact with those staff members affected, so patients do not need to contact the surgery.